English How To Order
You can place orders via online, whatsapp or email. Once you have confirmed to order, we will issue you the invoice for you to proceed the payment.
We accept Visa, Bank Transfer, Cash, Check or PayPal. If you have paid on your credit card, you will only be charged 3% extra. We will proceed the delivery once we have confirmed the receipt of the payments.
Yes. We can visit your office and discuss further about the order
There is no minimum order for ready made. If you are looking at custom made order. It will depend on the availability of the fabrics and designs. 60 – 100 pcs will be the minimum
Ready Made
Mostly, kindly confirm the items code with our staff. We will confirm the color, quantity and the size information.
Yes. You can. We will advise whether the T shirt are suitable for embroidery, heat transfer or printing service. It might take additional 1 week for delivery.
Yes. There are different manufacturers with different size chart. We have our own shirt size chart as well.
Custom Design
Yes. We do. There will be a design fee for design service
There are some requirements that we need to know from your company as below:
1. Fabric type
2. For what purpose
3. Color combination
4. Quantity of order
5. Delivery date
Yes. Sample making will be charged. If you have confirmed the design and proceed for the order. The sample cost will be waived
Delivery
Normally, it will take 1 – 2 weeks for delivery. If you order embroidery or printing services, it will take additional 1 week.
Yes. for ready made orders, we will only accept full payment before delivery. For custom made orders, we will take 50% deposit before production. The balance will settled upon delivery.
Yes. Within Klang Valley, we will arrange the delivery with our own transport. If you order from outstation, we will use transport companies like City Link, JNT, Lalamove and other. Customers will have to pay for the transport fees.
Returns & Refunds
Our return policy lasts 30 days for “Ready Made Items” only under conditions as below;
1. Design is different from what you have ordered
2. Any defect found on the items ( With photo as evidence )
3. Size is not accurate from what you have ordered.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
T
o be eligible for a return, your item must be unused (unworn and unwashed) and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Yes. You can. You can re-select the design and email us at myunicloth@gmail.com